With the summer holidays fast approaching, it’s likely that you’ll be taking your family away on holiday. And whether it’s in Europe or further afield, the chances are that you’ll need a car while you’re there. That means negotiating the potential minefield that is the holiday car hire market.
It’s little wonder that with the stress of planning, packing, remembering your passports and trying not to miss the plane, getting the best car hire deal can slip down the average holidaymaker’s priority list. Once you’ve arrived at your destination, however, the hire car deal you’ve landed can make your holiday, or break it.
Yes, car hire is an important part of your holiday that’s often forgotten in the rush so we’ve complied this handy guide to navigating the market and getting a great deal. Below we look at top tips for comparing the various options, understanding the small print and avoiding the various car hire pitfalls and problems.
How to get the best car hire deal
It seems to be the standard advice for every purchase these days but market comparison is the key first step to getting a great car hire deal. Shopping around and comparing the various car hire providers has never been easier thanks to car hire comparison sites like travelsupermarket.com, brokers like economycarhire.com and others, so use them.
As we’ve already said, car hire can be overlooked in the holiday planning process but it pays to get it booked as early as possible. Car hire prices will rise the closer you get to your date of departure so make sorting out a hire car part of the initial process of booking your holiday.
When you’re comparing car hire deals, remember that the smallest car is not always the cheapest. The market is all about supply and demand and hire companies will lower the prices on certain vehicle types if they have lots left over. If you need a 7-seat hire car that’s not going to help much but if you can be flexible, check prices for all the vehicle categories that meet your needs. You could get a larger car and pay less.
Like car insurance, however, the lowest price doesn’t necessarily represent the best car hire deal. It’s always worth looking carefully at the extras and small print. Some policies will limit the mileage you can do, others will insist that you return the car with a full tank of petrol and some companies won’t stipulate how much fuel you’ll need to have in the car. It all varies from company to company.
Another thing that can change the cost of your rental is the number of drivers that you add to the policy. A second driver over 25 will often add a negligible cost but attempt to add someone that is under 25 and the price could rocket.
Before you head off on holiday, remember to take the driving licences of anyone who’ll need to drive the hire car. Since the paper counterpart of the driving licence was axed, anyone with a new-style photocard licence will also need a code from the DVLA that will let the hire company check their details (more on that below). You’ll need a credit card too so the car hire company can take the deposit.
Holiday car hire problems and pitfalls
The basic advice for getting a good car hire deal is reasonably straightforward whatever country you’re visiting but there are potential problems and scams that can crop up to put a spanner in the works. Here are some of the key ones to look out for…
Know where you stand on fuel
Some car hire companies will offer a full-to-empty fuel policy. This sounds like a convenient way of getting a full tank of fuel to use on your holiday but it can actually work out very expensive.
You will not be refunded for any fuel you don’t use on your holiday and if you’re running a small car on a small island, it will be next to impossible to use up a full tank.
A full-to-full policy will usually be more cost effective. You won’t be charged for fuel you don’t use but make sure that the car is completely full when you return it. If the hire company can squeeze any more petrol into the tank, they will, and you’ll be charged for it.
Avoid licence checking issues
Car hire companies used to look at the the green section of paper that came with the new photocard driving licences to check your details but it is no longer valid and driving convictions are no longer recorded on the old-style paper licences. Instead, anyone wanting to hire a car while traveling abroad will need a special code to show endorsable convictions like speeding.
To get a code, drivers will need to log on to the DVLA website, but be warned, the code you’re given will only be valid for 72 hours. If you want to hire a car more than three days into a trip, you’ll need to generate a new code while abroad. If you don’t have internet access, the DVLA can be contacted by phone. A step-by-step guide to the online process can be found here.
Don’t pay too much for insurance
The price of excess on a hire car insurance policy if you are involved in an accident of any kind can be extremely high. Rental car companies will attempt to offer you cover to reduce this, but this can push up your rental cost by hundreds of pounds.
Check the cost of the excess on the policy you’re being offered carefully. If you are concerned that this is prohibitively high but still want cover for any costs that could be charged to you get excess cover elsewhere.
A European excess policy can be purchased from places like the AA, where you can get daily or even yearly cover. These independent policies are usually more comprehensive than those offered by the hire car company too.
Don’t pay extra for child seats or sat-nav
The car hire company rep will try to load you up with pricy extras when you collect your car but with a bit of forward planning you can make sure you don’t need them.
If you have a baby or toddler then it’s worth taking your own baby or booster seat. Hire car companies will charge you to rent them with the car.
Charges vary depending on the car rental company that you use and the location. The best way to avoid the charges is to take your own. You can take a child seat on budget airlines for a small fee – check that this is lower than the cost of renting a seat at your destination though.
Other airlines allow to you to take a child seat on board, but again it’s best to check that they do and which ones they allow you to take on board as some airlines won’t allow larger child seats.
If you don’t trust your navigator and don’t want to get lost on an unknown European road, then you should buy or borrow a sat nav for your destination. You could use navigation software on your phone but be very careful about incurring big bills for using mobile data abroad.
You can pick up a sat nav with European mapping from around £80 and once you’ve used it over a couple of holidays it would have paid for itself – you can expect to pay £10 per day to rent one from the hire company.
Check the car for damage
Possibly the most important factor of hiring a car on holiday. Ensure you check the car carefully before you take it and when you return it.
Before you take the hire car have a thorough look around it. If you spot any damage on the car check that it tallies with the inspection sheet. If it doesn’t, then get an attendant to witness it and note it on the sheet. It is also worth taking a picture of any damage beforehand on your smartphone (this will record the time and date, too).
You should also check that the car has all the correct safety kit with it – things like warning triangles, hi-vis vests and first aid kit are compulsory in many European countries. Also check that the car has all the kit it says too, even down to things like the parcel shelf as you could be charged if it is missing and not noted when you return the car.
When returning the car, make sure you follow any drop-off procedures. If possible try to take it to an attendant and once again, go around the car with them to make sure they are happy and don’t find any damage. If there is nobody around when you do drop it off, take plenty of pictures and videos of the car.
Keep the paperwork
You’ll be handed copies of the paperwork when you collect and return the car. Make sure you keep hold of this as it will be useful if the hire company tries to charge you extras down the line.
Keep an eye on your credit card bills to make sure you’ve been charged for the correct amount and nothing more. If the company does try to charge you for anything unfairly, don’t just pay up.
Send them copies of the photos you took of the car and ask for receipts for any repairs they claim to have carried out.
Holiday car hire: five top tips
These are our five top tips for getting the best car hire deal…
- 1. Book early – get you car hire sorted early as prices creep up nearer your departure date.
- 2. Compare prices – use comparison sites to compare prices from different companies on different types of car
- 3. Read the small print – make sure you understand the terms of the car hire agreement and comply with them to avoid charges
- 4. Check the car carefully – check the car when you take it and when you return it. Take photos of any damage.
- 5. Keep the paperwork – hold on to the paper work and check your credit card statements in case you’ve been over charged.
Have you ever had problems arranging holiday car hire? let us know in the comments section below…